Terms & Conditions

WAYLAND SOAP COMPANY TERMS AND CONDITIONS

Wayland Soap Company products are suitable for all skin types. Use only as directed. If you have sensitive skin, we recommend a patch-test on your forearm prior to use. Almond Oil is one of the ingredients in the cleanser and moisturizer. Although rare, discontinue use if rash, redness or itching occurs due to allergic reaction to tree nuts. Consult your physician if irritation persists. Avoid direct eye contact. All ingredients have been listed on the website and on the product label for additional review.

By accessing or using the Wayland Soap Company website www.relucir.com, you accept and acknowledge that you have read, understood, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
 

Privacy Policy

Wayland Soap Company does not and will not provide your personal information to any 3rd party. The information will remain private at all times.
 

Products and Services for Personal Use

The products and services available from Wayland Soap Company are for personal use only. You may not sell or resell any of the Wayland Soap Company’s products purchased or samples received from us without express permission. We reserve the right, at any time, with or without notice, to cancel or reduce the quantity of an order placed if we believe it may result in the violation of our Terms and Conditions.
 

Product Performance

The intention of use of premium natural ingredients is to assist you to leverage nature in cleansing, maintaining, and improving the appearance of your skin. Our products are not designed to treat or cure any skin related symptoms or skin problems.

SHIPPING AND HANDLING RATES for US
(includes Puerto Rico, Hawaii, and Alaska)

Order Total Standard Shipping
(2 – 4 business days)
$0.00 – $49.99 $6.00
$50.00 – $99.99 $8.00
Over $100.00 Free
 
 

SHIPPING AND HANDLING RATES for CANADA

Order Total Standard Shipping
(5 – 7 business days)
$0.00 – $49.99 $8.00
$50.00 – $99.99 $9.00
Over $100.00 Free

 
 

SHIPPING AND HANDLING RATES for UK & SWEDEN

Order Total Standard Shipping
(5 – 7 business days)
$0.00 – $99.99 $10.00
Over $100.00 Free

 

SHIPPING POLICY

All online orders placed on www.relucir.com website are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the available shipping options:
 

Standard Service

Orders will be processed and shipped within 24 hours of placing the order, depending on product availability.

Most Standard orders in the USA will be delivered within 2 – 4 business days from the order’s ship date depending on location of the final destination. This includes Alaska, Hawaii, and Puerto Rico. Most Standard orders for Canada will be delivered within 5 -7 business days from the order’s ship date depending on location of the final destination. Delay in shipping can occur if there is a delay in customs for Canada. Shipments will only be processed for purchases paid in full or credit card charges authorized by bank.

 

Returns policy

Customer satisfaction is our top priority at Wayland Soap Company. We want our customers to be 100% satisfied with the quality and results of our products. Should you for any reason be unhappy with your purchase, we can issue a FULL REFUND to your credit card. Please follow our return policy and guidelines below.

  • Products must have been originally purchased directly from Wayland Soap Company website www.relucir.com. If purchased from an authorized retailer, please return directly to the retailer for a refund. We cannot accept returns purchased from other unauthorized retailers. If you are unsure about whether a particular retailer is an authorized distributor of our products, please email us at customerservice@relucir.com

     

  • Products must be returned within 30 days of original order date accompanied by a copy of your receipt and reason for the return. You can also contact us at customerservice@relucir.com or call us at 1-855-573-5824 if assistance is needed.

     

  • All shipping and handling charges are non-refundable

     

Please send the product(s) you would like to return with a copy of your invoice to:

Jet Mail
C/O Wayland Soap Company
577 Main Street
Hudson, MA 01749

Refund Process

A copy of the receipt and/or invoice must accompany all returned products. Product(s) sent back to Wayland Soap Company without a copy of the original receipt will be returned to sender and not be refunded.

All returns must ship to Wayland Soap Company via courier service that provides a tracking number. You are responsible for the cost of shipping the product(s) back. A refund will be issued once product(s) have been received.
 

Customer Service

Customer service representatives are available to assist placing your order at 1-855-5RELUCIR (1-855-573-5824) Monday – Friday from 8.00 a.m. to 9 p.m. EST. For questions about your order or if you need assistance with any aspect of your purchase, please email us at customerservice@relucir.com.
 

Product and Website Accuracy

We have made a sincere attempt to be as accurate as possible in describing our products and ingredients on the website. To the extent permitted by applicable law, we do not warrant that the product and ingredient descriptions, information or other content available on the www.relucir.com site are accurate, complete, reliable, current, or error-free.
 

Intellectual Property

All information and content available on the Site including but not limited to trademarks, logos, service marks, text, graphics, logos, and the compilation and organization thereof (collectively, the “Content”) is the property of Wayland Soap Company and is protected by United States and international laws, including laws governing copyrights and trademarks.
 

Disputes

All rights, obligations and actions contemplated by the Terms and Conditions on www.relucir.com shall be governed by the laws of Massachusetts. Any dispute relating in any way to your visit to the Site shall be submitted to confidential arbitration in Massachusetts and you submit to the jurisdiction and proceedings thereof. Arbitration under this agreement shall be conducted under the Consumer-Related Disputes Supplementary Rules then prevailing with the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
 

General

You acknowledge and agree that the Terms and Conditions listed on www.relucir.com constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site and release of notice of such change. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions.